Support Center

How to setup RUOK?

1. Set Emergency Email

Go to settings and enter the email address of the person you want to notify if you fail to check in. This could be a family member, friend, or neighbor.

2. Customize Notification Message

Write a message that will be sent to your contact. For example: "I haven't checked into my RUOK? app for 24 hours. Please check on me."

3. Daily Check-in

Open the app once a day (or within your set interval) and tap the "I'M OK TODAY" button. This resets the timer and ensures no alert is sent.

Frequently Asked Questions

What happens if my phone dies?

The RUOK? alert system is cloud-based. Once you check in, the next alert is scheduled on our secure server. Even if your phone runs out of battery or loses internet, the alert will still be sent unless you check in again before the deadline.

Does the app track my location?

No. RUOK? is designed with a strict privacy-first policy. We do not track your GPS location or collect any personal data. We only store the configuration needed to send the alert you scheduled.

Can I cancel an alert?

Yes. Simply opening the app and tapping the check-in button will automatically cancel any previously scheduled alert and set a new one for the next interval.

Still need help?

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