How do I track my food with AI?
Open GoWell, tap the add button, choose Scan Food, and point your camera at your meal. GoWell identifies food and estimates calories and macros.
GoWell Help Center
Support for your
AI nutrition journey.
Get help with food scanning, subscriptions, privacy, and account questions. The fastest path is email support with clear device and issue details.
Typical reply
Within 24 hours
Include your app version
This helps us reproduce scan, login, or subscription issues faster.
Attach a screenshot if possible
Screenshots make UI, report, and food recognition questions easier to resolve.
Never send passwords
Support will not ask for your password or payment card details.
Common questions
Fast answers before you email.
These cover the highest-friction questions for a calorie tracker and AI food scanner.
Is GoWell free to use?
GoWell offers a free version for basic tracking. Premium includes advanced AI scanning, detailed health reports, and personalized insights.
How do I cancel my subscription?
Subscriptions are managed through your App Store or Google Play account settings. You can cancel at any time through the respective store.
Is my data secure?
Yes. GoWell stores data securely and does not sell personal data. For more details, see the Privacy Policy.
Need more help?
Send us the context. We will take it from there.
Include your device, app version, and a short description of what happened.